Budget Autovermietung - Rheinmünster - Rheinmünster

Dimitrije M.

I rarely leave reviews unless I'm either extremely satisfied or dissatisfied with the service or product received. On this occasion, I was pleasantly surprised—not only by the car I received, which was nearly brand new with just 2000 km on the odometer, but also by the exceptional kindness of a gentleman named Christopher. We encountered several issues, including problems with the network connection that prevented me from contacting the bank, and a voucher from a third-party company with incorrect reservation dates. Despite these challenges, Christopher patiently resolved every issue, even though it took over an hour and required him to stay beyond his working hours. The service was outstanding, the car exceeded expectations, and the entire experience left me with wonderful memories and a positive impression of Budget Rent a Car during my stay in Germany.

fertulia

Me indican que como no he llegado esta mañana que es cuando tenia la reserva para una semana de coche la perdía (no entiendo por que si tengo reservado 1 semana). Encima me dicen al final que si pero antes de las 22:30 de la noche y llego a las 21:30 y el aeropuerto baden baden esta cerrado y nadie me responde. Vaya vergüenza de compañía. Encima me dicen que contacte por redes sociales y no contesta nadie.

Andrey V.

Не рекомендую данную компанию, так как они абсолютно не уважают клиента.
Во первых их представитель не ожидал нас, а нам пришлось ждать его после долгого перелета, посреди ночи.
Во вторых выдали не тот класс автомобиля. Вместо седана вдали SUV.
Ну и наконец, списали с карты 85 евро без объяснений. А когда я отправил запрос, просто проигнорировали.
Лучше europcar. Никогда не было проблем.

Ely H.

Experiencia desagradable tuve un incidente con mi coche de alquiler y el señor que me atendió dijo que me llamaría alguien para hablar en español antes de solucionar nada....he mandado varios correos pidiendo que me llamen y no solo no me han llamado sino que me han mandado la factura sin ni siquiera poder explicar lo que pasó......lamentable

Kevin L.

Amazing customer service! Accidentally left some belongings in the car and customer service returned them to me within minutes, before I had even boarded the plane. Highly recommend!!!

Kira D.