DigitalOcean - New York, New York

Chris Heney

Read before migrating here! Very Important!

1. They limit both the size of your servers, as well as the number of servers you are "allowed" to buy from them - which isn't obvious until you are in desperate need of them.

2. Right after approving us to purchase additional servers and another few days of migrating websites over to them, they SHUT OFF ALL OF OUR SERVERS to "VERIFY OUR ACCOUNT" !!

3. No phone number whatsoever. Don't trust a company with a low review and no phone number.

Shame on you guys.

Imagine being responsible to literally thousands of small business owners, and their "Plan A" account verification is to call your usage "ATYPICAL" and shut off your servers? Common...

Richy Orozco

We just switched our first server from AWS to digital ocean and the first day, our droplet is down! No one is able to help. Support says it’ll take a few hours but that is horrible. We are a new startup and we have press releases, influencers promoting us, ads running, all for nothing when it’s down! Be cautious.

I will update this review if there are no problems moving forward but as of now, be cautious.

I was thinking about moving all our clients to digital ocean but now I won’t until I ensure this is not usual performance.

Aparna Prabhu

DigitalOcean delivers an unmatched cloud experience, making infrastructure management incredibly easy and cost-effective. Since switching, our deployment times have dropped by 55%, and we’re saving over 35% compared to other providers, all while maintaining a solid 99.99% uptime. Their straightforward UI and robust documentation allow us to deploy and scale without hassle, and the predictable billing is perfect for our budget.

Support is also a big win—every issue we’ve had was resolved within 24 hours by their knowledgeable team. If you’re after an affordable, reliable, and developer-friendly cloud platform, DigitalOcean is the way to go!

Lisa DeBolt

this company is horrible. I have failed at locating a number for them. They charge my card even after I have cancelled the card they have on file only to have the new card charged even when I did not give them the new numbers. Our website is permanently closed since 2023. and we are still being charged. Does anyone out there have a phone number for this company

Francesco Lombardo

Do not give them your credit card info. I was using their platfom to run some AI software, but there is no way to cancel your subscription. I've been in touch with them for months now but I'll have to cancel my credit card if I want the charges to stop. Stay Away!!

MIRA citron

Numerous support tickets to update my credit card, and have confirmed notices credit card has been updated, account paid in FULL NEVER LATE and NOW MY SITE IS DOWN - I AM PAID IN FULL, NEVER PAST DUE, and the billing department has made an ERROR
no phone number - so WHEN this happens to you.... Don't be surprised !!!!!

notnow thanks

I learned about DigitalOcean through an online survey of server hosts and thought I would give them a try. But I did not get past the sign up stage. The response from my initial inquiry was from an anonymous support person who complained that my online presence was not prominent enough. I am not sure what that has to do with anything. Subsequent responses harped on about suspicious, inconsistent, and atypical activities. I was using their form to sign up for their services, nothing more. At the time of signing up they were offering a promotional deal granting $200 to be used toward the first two months' fees, but by this point it was clear they had no intention of honoring their promise, nor did they intend to keep me as a customer. No skin off my nose, there are hundreds of alternatives. But since they, as a hosting company, were denying me hosting services, I insisted that they purge any and all information about me that I had provided during the sign up, but I was told it was "their" security policy that once an account was locked, it cannot be unlocked and nothing would be deleted. As a result of this ordeal, it seems to me that their promotional offer is nothing more than a fake inducement to persuade unwitting customers into providing personal information. I do not know to what end but I do know information harvesting when I see it. Since this time, I have learned that the company's IP's have been blocked on a large scale, and customers have had no more luck dealing with DigitalOcean's support than I experienced. When all is said and done I feel fortunate to have dodged a bullet. Do yourself a favor and run away from DigitalOcean. At best, they are a frustrating migraine waiting to happen; at worst, they will steal anything you have on their servers and very likely cost you big bucks. Do not allow yourself to be seduced by their lies.

Liam N

Good price and good service. For the person saying they took money out of their checking account, this is a hosting company not a "scam" and your checking account got compromised. It's common for someone to steal account info and order servers to run cryptominers. Source: work in this industry, but not for this company.